Privacy Policy

Account information — name, email address, phone number, password (stored hashed, never in plain text), and your referral code.

Location — when a campaign step asks you to confirm your location (for example, to check in at a store or event), we collect the GPS coordinates your device reports at that moment. We don't track your location in the background or outside of that step.

Photos and documents — images you submit as evidence for a campaign step, such as a receipt, screenshot, selfie, or document. These are stored with our image-hosting provider (Cloudinary) and linked to your submission.

Device and fraud-prevention signals — a device identifier, IP address, and signals like whether a device appears to be an emulator or has been modified ("rooted"/"jailbroken"), used to detect the same person creating multiple accounts or reusing evidence across submissions.

Wallet and redemption information — your points balance, transaction history, and (for sponsors) payment references from funding a campaign wallet. Full card details are handled directly by our payment processor, Paystack — we never see or store them.

Push notification tokens — if you enable notifications, we store a device token with Firebase Cloud Messaging to deliver them.

Usage information — the campaigns you view, start, and submit, and your interactions with the Service generally.

• To verify that a campaign step was genuinely completed, and to approve or reject submissions.
• To detect and prevent fraud, duplicate accounts, and abuse of the referral program.
• To process point awards, redemptions, and (for sponsors) wallet funding.
• To send you notifications about your submissions, rewards, and account.
• To respond to support requests.
• To maintain and improve the Service.

We share information only where necessary to run the Service:

• Sponsors — a sponsor can see the submission you made for their own campaign (including any evidence photo and, where relevant, your name/contact details for fulfilling a physical reward), but not your activity on other sponsors' campaigns.
• Cloudinary — hosts images you upload as campaign evidence.
• Paystack — processes sponsor wallet funding and payment references.
• VTpass — fulfills airtime/data redemptions.
• Firebase Cloud Messaging — delivers push notifications to your device.

We don't sell your personal information. We may disclose information if required by law or to protect the rights, safety, or property of VURN, our users, or the public.

We keep account and submission data for as long as your account is active and for a reasonable period afterward to resolve disputes, enforce our Terms, and meet legal obligations. You can request deletion of your account and associated data at any time — see Section 6.

We use industry-standard measures to protect your information, including encrypted connections (HTTPS) and hashed passwords. No system is perfectly secure, and we can't guarantee absolute security of information transmitted to or stored by the Service.

• You can review and update your profile information from within the app at any time.
• You can request a copy of the personal information we hold about you.
• You can request correction or deletion of your account and associated data by contacting us.
• You can disable push notifications from your device settings at any time.

To exercise any of these rights, contact support@vurn.app. We may need to verify your identity before acting on a request.

The Service is intended for users aged 18 and over. We don't knowingly collect information from anyone under 18. If you believe a minor has provided us information, contact us and we'll remove it.

Some of our service providers (for example, image hosting or push notification delivery) may process data outside Nigeria as part of operating their global infrastructure. Where that happens, it's subject to that provider's own security and privacy practices.

We may update this Privacy Policy from time to time. We'll update the "Last updated" date above when we do, and material changes will be highlighted in the app where practical.

Questions about this policy or your data? Reach us at support@vurn.app.